Get in Touch
Have a question about an order, product compatibility, or warranty? Our U.S.-based support team responds during regular business hours (Monday–Friday, 9 AM – 6 PM ET). For the fastest resolution, please include your order number when contacting us.
Email Support
For pre-sales questions, order updates, or return requests:
support@pro-homeimprove.com
We typically reply within 1 business day.
Live Chat
Need a quick answer? Click the chat icon at the bottom right corner to talk with a real person (not a bot) during support hours. After hours, leave a message and we’ll follow up the next business day.
Before You Contact Us
Check your order confirmation email for tracking links
Visit our FAQ page for common setup and troubleshooting guides
Have your model number ready for faster troubleshooting
Brand and Order Support
Pro Home Improve is an independent authorized reseller/distributor of genuine VEVOR-branded products. Orders placed on this website are sold, processed, and supported by Pro Home Improve according to our published policies.
Legal Business Name: Hefei Woxing E-Commerce Co., Ltd.
Phone: +86 15055662267
Business Address: Room 6540, 4th Floor, Building 1, No. 213 Mingchuan Road, Baiyan Science and Technology Park, Baiyan Community Service Center, High-tech Zone, Hefei City, Anhui, CN